Retail

Open to all retail companies (online and/or brick & mortar) with general or specific merchandise. 

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How to grab Black Friday?

Can you win the battle for "Black Friday" ("BF"), when almost all brands, almost all categories, with the same messages and huge media investments, participate in this "battle" at the same time? Probably not! That's why M.Video was done differently - instead of promoting "Black Friday" in November, when everyone does it, we promoted it several times during the year as part of our traditional sales. In the end, when the real "BF" came in November, consumers, seeing the advertisement "BF" from other brands, habitually associated it with M.Video, and eventually came to buy it to us.


Brand: M.Video
Client: M.video Management LLC
Agency: Instinct

Myer 6 second sale

In an Australian retail market flooded with sale messaging and promotions, Myer’s 6 Second Sale created an innovative new sales mechanic, a brand-new communications medium and successfully used FOMO to spur apathetic Australian customers into action. It used hundreds of individual sales offers, delivered sequentially via 6 second Google Bumpers to individuals based on their recent search behaviors. Participants had six seconds to respond to an offer or miss out on that deal forever. Helping to reverse a 3% YOY sales decline in Myer’s mid-year Sale event, the campaign delivered over $825,000 in sales from just a $40k media investment.


Brand: Myer
Client: Myer
Agency: Clemenger BBDO

That moment when our customers made the campaign

The market has 3 major players: the still dominant independent opticians, the leading optical retailer Pearle Opticiens and Hans Anders. In 2016, we see traffic dropped for another year, despite a growing market, and we had trouble attracting new customers. Hans Anders is a constant threat, new entrants a growing challenge. Pearle’s market share is under pressure. We only have communication to turn the tide. Two types of new customers are most valuable:
Customers of the independent opticians: the hardest to convince, but with the most growth potential for Pearle, in volume and value. They know they are currently paying too much but keep doing so, because they have a relationship with their optician, lack trust in retail, don’t want to take risks, fear that buying from Pearle would damage their social image
First time buyers: hard to identify and reach but with potential to become lifelong customers.Pearle’s challenge is clear: stop the decline in traffic and grow again. Growth needs to come from converting customers from the independent opticians and gaining a bigger share of first time buyers. Without selling out or harming profitability.


Brand: Pearle Opticiens
Client: Grandvision Benelux
Agency: BBDO

2019_co_2019_e-415-022_hero_1 LIFEMILES MASTERS Lifemiles Masters Retail
2019_us_2019_e-3642-082_hero_1 Phillips 66 From Commodity to Positive Brand Choice
2019_us_2019_e-3649-295_hero_1 Whole Foods Market Whatever Makes You Whole campaign
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