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Crisis Response / Critical Pivot

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The Grandparents' Telco

A business-oriented idea with a (really) good heart. An unexpected challenge: With COVID-19 impacting Tunisia’s telco category, a new growth opportunity was needed. An unexpected approach: We persuaded Orange to shift its lens from youth to an underserved segment – Tunisian Grandparents. A meaningful need: They needed better connectivity, perhaps more than anyone else, during lockdowns. A new product: New packages was created specifically for them to help and ease their lives. Entertainment vs. advertisements: And it was brought to life through entertaining branded content across channels relevant to them.


Brand: Orange Tunisia
Client: Orange Tunisia
Agency: FP7 McCann Tunis
Language: English

Rallying a nation to save the restaurant industry.

COVID-19 forced most restaurants to close their dining rooms, driving many out of business overnight. In order to help, we needed an idea that could quickly be implemented nationwide, would be embraced by thousands of competing restaurants, and could be executed without any media budget. Within 72 hours, we launched The Great American Takeout: a day when everyone in America was asked to order one takeout meal. It garnered national TV coverage, trended #7 on Twitter, achieved 36% national awareness, and increased sales as much as 60% for participating restaurants.


Brand: The Great American Takeout
Client: The Great American Takeout
Agency: High Wide & Handsome
Language: English

Radio Recliner

Seniors are often at risk for isolation, but suddenly the pandemic had them even more alone. How could we help Bridge Senior Living best serve its residents and distinguish the company in the category? We created Radio Recliner, a digital station run by Resident DJs at retirement communities across the country. They share stories and songs from the comfort of their recliners, recording their shows by phone. It not only helped seniors battle isolation, but it also generated $6+ million in earned media that was 100% positive with zero budget.


Brand: Bridge Senior Living
Client: Bridge Senior Living
Agency: Luckie & Company
Language: English

2024_us_2024_e-9161-231_hero_1 Hilton Hilton: It Matters Where You Stay
2023_ap_2023_ss-sr004_hero_1 Grab Turning Grab drivers into food marketers
2023_eu_2023_e-929-013_hero_1 Free The Leopards Free The Leopards
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