Engaged Community

This category is about managing effective, engaged communities.  Entrants will be brands that are creating content, experiences, and platforms that get their communities to grow, act or amplify messaging in a way that directly relates to the brand's goal.

2023 SILVER

GOMO Roaming (Kinda) Travel Influencers

GOMO had a tough fight when a rival rolled out a snazzy new roaming product. Rather than trying to 'out-product' our competitor, we decided to 'out-audience' them instead and turned the spotlight on Gen Z and Y's travellers', giving them a platform to live out their travel influencer dreams.The result? No new product needed - but we scored our highest revenue increase yet and minted a whole new generation of brand ambassadors for GOMO.¦In the sea of sameness within the MNVO category, GOMO dared to stand out, unveiling its 5G launch with a splash. Through a clever social-first strategy, they collaborated with local influencer, Benjamin Kheng, and challenged the norm with an innovative #WorkFromAnywhere activation. This bold move wasn't just to catch eyes - it was to win the hearts and minds of Gen Z and Y, showcasing GOMO as not just a better choice, but the cleverer one.

Brand: GOMO Roaming (Kinda) Travel Influencers
Client: GOMO by Singtel
Agency: Publicis Singapore
Language: English

2023 BRONZE

We Hear You: Reshaping Grab's B2B Programs

“SmallBiz-washing” (yes, it’s a thing). Like “Greenwashing” deceives consumers that a firm’s products help green the planet, Smallbiz-washing campaigns are designed to bolster a firm’s reputation, without making any real difference to small-business owners. During COVID, brands spent millions on small business marketing but 40% of Thai small businesses were still at risk of closure. Since survival of these food vendors, bakeries, and shops were critical to Grab’s own prosperity, we went beyond usual surveys and listened to real SME heartaches to understand precisely what support they really needed.

Brand: Grab
Client: Grab
Agency: Choojai Ka Kalayanamitr
Language:

2023 BRONZE

Grab: Disrupting the Big Boys of Logistics

Thailand’s two Big Boys of parcel logistics control 80% of the market, leaving the other 10+ players fighting for table scraps. Both Thai Post and Kerry Express are purpose-built parcel delivering machines with sophisticated hub, spoke, and mini-spoke models - with warehouses, sorting centers, distribution hubs, the works. Enter GrabExpress, a no-frills service piggybacking on the same bike delivery feet that Grab uses to deliver food and groceries. This case is how GrabExpress turned the tables on the giants of the industry, turning their hub-and-spoke infrastructure advantage against them.

Brand: Grab
Client: Grab Singapore
Agency: Salmon House
Language:

FINALISTS

Ožujsko beer Kumovi

Tarjeta Premia-BHD Premiadores

Salami Súper Especial Induveca La Expectativa Que Nadie Se Esperaba