Multicultural - Services

Any effort for a service whose success was dependent on effectively connecting with a specific cultural or lifestyle group, e.g.  African-American, Asian, Hispanic, LGBT, People with Disabilities, etc. 

2023 BRONZE

Live Like a Gigillionaire (Hispanic)

AT&T Fiber introduced their fastest internet speeds ever: a premium product in a category of low-price promises, among a Hispanic community often stereotyped as lower income. AT&T Fiber challenged norms and stereotypes, asserting that Hispanics preferred high-speed internet and justified paying for more speed. The “Live Like a Gigillionaire” campaign shared how hyper-fast internet speeds empower Hispanic households to live the “richer” lifestyle they seek. 6 months after launch, AT&T Fiber earned category leadership: +37% gross adds. +20% loyalty. +10% unaided brand awareness. +12% unaided ad awareness. +7% speed perception.

Brand: AT&T FIber
Client: AT&T
Agency: Dieste
Language: English

2022 SILVER

Adios Cuadernito

Hispanic Small Business Owners have been doing things the old way for a long time, and QuickBooks needed to convince them to go against their natural “if it’s not broken, don’t fix it ethos. Using humor and a strong cultural tie to communicate the benefits of its product, “Adios Cuadernito” was 54% more efficient at driving incremental new customers versus the latest campaign with similar spend.

Brand: Quickbooks
Client: Intuit
Agency: ALMA DDB.
Language: English

2021 GOLD

Dorado: More Than a Music Video

By the end of 2019, McDonald’s was no longer capturing their fair share of the Hispanic market, with the biggest losses among those under 24. The brand was becoming irrelevant. McDonald’s enlisted global sensation J Balvin to create a music video experience that celebrated the optimism and culture Latinos have brought to the restaurant for generations. During launch, 70% of those who engaged with Dorado content on the McDonald’s app placed an order. The video earned 35x more views, 137x more engagements than average on McDonald’s YouTube channel in 2020.

Brand: McDonald's
Client: McDonald's
Agency: Alma DDB
Language: English

FINALISTS

McDonald's HACER

CVS Health Redefining the Concept of Saving

PNC Bank Forward