CLIENT
Kimberly-Clark
Amanda Frederick, Brand Manager, Kleenex
Edna Guerra, Commercial Program Manager
AGENCY
Bob Winter, Executive Creative Director
Adam Brown, Director, Client Engagement
Kari McTaggart, Partner, Director
Lance Whitehead, Associate Director, Digital Investment
VML
Katie Anderson, Director, Client Engagement
Geometry Global
Kristin Howard, Management Supervisor, Shopper Marketing
Ketchum
Abby Lovett, VP, Group Manager
VIMBY, The Mark Burnett Content Studio
Adam Reno, Executive Creative Director
SUMMARY
Being the leader of a declining category can only mean one thing: Its time to change the game. To save itself, Kleenex needed to transcend nose-wiping and stand for something that mattered to people. By repositioning itself as a gesture of care, Kleenex put itself at the center of a program that stood for empathy in a world of indifference. Since launch, Kleenex has increased sales by 4.5X (+2.7%) vs. expectations while delivering nearly 12MM social engagements in the first 11 weeks of programming44X total social engagements in 2014.