CLIENT
Tigo
María Ximena Rodríguez, Chief Experience Officer Jamie Moreno, Marketing Director Emerson Rocael González Bran, Business to Consumer Marketing Manager Andrea Carola Ramírez Galindo, Prepaid Brand Manager
AGENCY
Diego Isidoro serrano, Director Luis Antonio Vásquez Cordón, Creative Services Director, Francisco Javier Coque, Creative Director
Universal McCann
Judith Centes, Media Director
SUMMARY
Data consumption surpassed and affected voice call consumption. Tigo has always offered packages of voice calls, however, its revenue stagnated. To reverse it, Tigo launched a campaign of UNLIMITED TALK no matter how long the calls last. "When I call on a cell phone I cannot talk a lot, I avoid touching issues that require a lot of time to talk and consume my balance" "Descósete hablando ilimitado" breaks the barrier of the insight and enhances the benefit of "unlimited calls" regardless of the topic and time the call lasts.