CLIENT
Very Ireland
Catherine O'Toole, Head of Marketing
Niamh Donnelly, Brand Lead
AGENCY
Alan McQuaid, Senior Account Director
Aoife Murphy, Executive Planning Director
Rory Hamilton, Chief Creative Officer and Founder
Derek Doyle, derek.doyle@boysandgirls.ie
Niamh Ryan, Copywriter
Claire Healy, Senior Art Director
Sinead Higgins, Senior Account Manager
Margaret Gilsenan, Chief Strategy Officer
Kritika Verma, Account Director
Eimear Ryan, Business Director
Sheena Breen, Account Director
Caroline Sheasgreen, Account Director
Ciara Lawler, Business Director:
Wolfgang Digital
maedhbh Kelly, Senior PPC Client Lead
Edelman Ireland
Emma Williams, Senior Director
Trinity McQueen
Teodrora Terzieva, Associate Director
SUMMARY
Retail
rebrands don’t happen often and there’s a good reason why.
It’s risky.
This case is
a useful one for that reason. In the absence of ‘rebrand blueprints’ it shows
how you can undertake a drastic rebrand, including a name change, and maintain
your customer base and their trust.
This is the
story of how established retailer Littlewoods Ireland rebranded to UK retailer
Very. It details their focus on customer concerns about the new brand and how
they used their communications to mitigate barriers to a successful rebrand.